Question 1

What is CurerTech?

Accepted Answer

CurerTech is a cloud-based clinic management platform and EMR purpose-built for Medication-Assisted Treatment (MAT) and Opioid Treatment Programs (OTP). It unifies patient records, e-prescribing, counseling documentation, AI-assisted clinical notes, dispensing, billing, telehealth, and state reporting in one HIPAA-compliant system hosted on AWS with 99.9% uptime.

Question 2

Who is CurerTech for?

Accepted Answer

CurerTech is designed for substance-use disorder treatment providers — opioid treatment programs (OTPs), office-based opioid treatment (OBOT) practices with DEA-waivered prescribers, and multi-site behavioral health organizations that need software tailored to the regulatory requirements of addiction medicine.

Question 3

Which MAT medications does CurerTech support?

Accepted Answer

CurerTech supports the full clinical workflow for all three FDA-approved MAT medications: methadone (daily supervised dispensing in licensed OTPs), buprenorphine (induction with COWS screening and ASAM-guided titration, maintenance, and tapering for OBOT), and naltrexone (monthly Vivitrol injections with naloxone-challenge tracking and 30-day cycle reminders).

Question 4

How does phased take-home scheduling work in CurerTech?

Accepted Answer

CurerTech implements the federally defined phase-code system (Code 7 through Code 1, plus Code T for bi-weekly and Code M for monthly) that governs how many days per week a patient attends the clinic for observed dosing versus how many take-home doses they receive. Phases auto-progress based on clinical stability, drug-screen results, and prescriber approval — and the dispensing calendar visualizes window-dose days, take-home days, and absences in a single two-week view.

Question 5

Does CurerTech integrate with automated dispensing devices?

Accepted Answer

Yes. CurerTech integrates directly with IVEK and ChemTec (LabTec) methadone pumps for automated liquid dispensing with real-time prepare-for-dispensing, prime, weekly flush, and calibration routines. If a device is offline, staff can fall back to Print + Manual Dose mode — all manual doses are flagged in the audit trail for regulatory review.

Question 6

How does CurerTech handle missed doses and patient absences?

Accepted Answer

An automated process runs daily at 4:00 PM CST and creates an absent dispense record for every active patient who has no completed dose that day. When consecutive absences exceed a clinic-configurable threshold, CurerTech auto-creates a Stop Dose clinical flag on the patient profile, visible on check-in, dosing, payment, counselor, and kiosk screens. This aligns with federal guidance requiring physician reassessment after 3+ consecutive missed methadone doses.

Question 7

Is CurerTech HIPAA and 42 CFR Part 2 compliant?

Accepted Answer

Yes. CurerTech is built on HIPAA-compliant infrastructure and includes native 42 CFR Part 2 support — the federal rule governing confidentiality of substance-use disorder records — with automatic record segmentation, granular consent tracking, role-based access control, and audit logging that meets federal requirements.

Question 8

Does CurerTech support state reporting (SAMHSA, PDMP, TEDS)?

Accepted Answer

Yes. CurerTech automates SAMHSA TEDS-formatted admission and discharge reports for quarterly and annual submission, integrates with state Prescription Drug Monitoring Programs (PDMPs), and generates the DEA summary reports required for controlled-substance accountability in OTPs.

Question 9

Does CurerTech support e-prescribing of controlled substances (EPCS)?

Accepted Answer

Yes. CurerTech integrates with DoseSpot for DEA-compliant EPCS, including the NIST-compliant two-factor identity proofing required for Schedule II–V medications. Prescribers can issue EPCS prescriptions, view PDMP data inline, and document verbal orders — all within the prescription workflow.

Question 10

Does CurerTech use AI for clinical documentation?

Accepted Answer

Yes. CurerTech records counseling sessions (with both counselor and patient consent) and uses AI to auto-generate structured DAP and SOAP notes, populate assessment forms, and summarize prior sessions. Audio is checkpointed locally every 10 seconds for crash recovery and is deleted once the note is signed and saved. AI features are permission-gated at both the clinic and user level.

Question 11

Which clinical assessments and note templates are built in?

Accepted Answer

CurerTech ships with PHQ-9 (depression), GAD-7 (anxiety), ASAM 3rd/4th Edition criteria, biopsychosocial intake, individualized treatment plans, aftercare plans, behavioral contracts, 90-day treatment plan reviews, and SOAP/DAP/crisis/family/group/peer-support note templates. Clinics can also configure custom forms through the administration panel.

Question 12

How does group counseling documentation work?

Accepted Answer

A single group session record holds multiple patients, a shared group summary note (topic, dynamics, interventions), and individualized per-patient progress notes — each patient generates a separate billing record with the 90853 group psychotherapy CPT code, while duration and participation are tracked automatically.

Question 13

Does CurerTech auto-suggest billing codes?

Accepted Answer

Yes. CurerTech calculates session duration from counseling time intervals and auto-suggests the correct CPT code (90832 for 16–37 min, 90834 for 38–52 min, 90837 for 53+ min, 90853 for group, plus H0005 and H0015 for OTP-specific services) along with modifiers (GT telehealth, HQ group, HF substance-abuse program) and Place of Service codes. At least one ICD-10 diagnosis is required to close a session for medical necessity.

Question 14

Can I migrate data from my existing EHR to CurerTech?

Accepted Answer

Yes. CurerTech's implementation team handles structured data migrations from most major EHRs — demographics, dosing history, active medications, allergies, ICD-10 diagnoses, and encounter history. Migrated counseling sessions are preserved as read-only records for continuity of care and compliance.

Question 15

Does CurerTech include telehealth?

Accepted Answer

Yes. CurerTech includes integrated virtual sessions that patients can join from a mobile device, with automatic CPT modifier (GT) and Place of Service (02) application, session-note capture, and dosing/visit documentation synced to the patient record — no third-party platform required.

Question 16

How does CurerTech handle billing and revenue-cycle management?

Accepted Answer

CurerTech's RCM module handles real-time insurance eligibility verification, EDI 837 claims submission, 835 remittance processing, denial management, AR aging reports, and patient billing — all in the same system as clinical documentation, so completed sessions automatically generate EncounterBilling records ready for claims submission.

Question 17

Is CurerTech cloud-hosted, on-premise, or available offline?

Accepted Answer

CurerTech is cloud-hosted on AWS with multi-region redundancy and 99.9% uptime. Native desktop applications for Windows and macOS provide offline capability with automatic background sync when connectivity is restored — useful for temporary network outages at clinical sites — plus Windows Hello biometric login and Bluetooth support for scales and blood pressure monitors.

Question 18

How does CurerTech secure access?

Accepted Answer

CurerTech uses zero-trust architecture with mandatory multi-factor authentication via Auth0 Guardian (push notifications, TOTP codes, SMS, or backup codes), 14-character minimum passwords with complexity rules, granular role-based access control (RBAC) with templates for counselors, prescribers, intake coordinators, billers, program directors, and IT admins, plus full audit logging of every view, edit, and signature.

Question 19

What reports and analytics come with CurerTech?

Accepted Answer

CurerTech ships with approximately 50 pre-built reports across seven categories — clinic, compliance, medication dispensing, medication inventory, patient, revenue cycle, and prescriptions — covering census, admissions/discharges, counselor caseload, drug-screen results, DEA summary, claims analysis, denial rates, AR aging, and revenue by program. Reports export to PDF or Excel, and frequently used reports can be pinned to a personal My Reports dashboard.

Question 20

How much does CurerTech cost?

Accepted Answer

CurerTech is the most affordable all-in-one MAT/OTP platform on the market — most clinics save money when switching from legacy EHRs because counseling, dispensing, billing, telehealth, and AI documentation are bundled instead of charged as separate add-ons. Pricing is based on the modules you enable, number of clinic locations, and patient census, with no per-prescription or per-claim surcharges. Contact our sales team through curertech.com/contactus for a tailored quote, typically provided within two business days of a discovery call.

Question 21

How long does implementation take?

Accepted Answer

A typical MAT/OTP implementation ranges from 4 to 12 weeks depending on clinic size, number of locations, data-migration scope, and integrations (PDMP, labs, dispensing devices). Our onboarding team handles tenant provisioning, role configuration, user training, data migration from your existing EHR, and a full intake-to-discharge workflow simulation in a sandbox before go-live.

Question 22

What training and customer support are included?

Accepted Answer

CurerTech includes a built-in library of short, role-based training videos (2–5 minutes each) for every major feature, recommended onboarding playlists for new staff, role-specific documentation, and live onboarding sessions during implementation. Post-launch support includes email, in-app chat, and dedicated customer success contact for program directors, with escalation for clinical or compliance issues.

Question 23

Does CurerTech support multi-clinic and multi-location organizations?

Accepted Answer

Yes. CurerTech uses a database-per-tenant architecture so each organization's data stays isolated, while multi-site operators can manage multiple clinic locations, share staff across sites with location-scoped permissions, and roll up census, revenue, and compliance metrics at the organization level.

Question 24

Does CurerTech integrate with labs and drug-screening vendors?

Accepted Answer

Yes. CurerTech includes a centralized Lab Dashboard for lab orders, specimen collection status, and incoming results, with integration for Vibra lab services and drug-screen schedules. Abnormal results are flagged for clinical follow-up, and drug-screen outcomes tie back to the patient's dosing history and phase progression.

Question 25

Does CurerTech offer patient check-in kiosks and a patient-facing app?

Accepted Answer

Yes. CurerTech supports self-service patient check-in through a kiosk interface that verifies identity, captures consent, and places patients in the dispensing queue. Patients can join telehealth sessions from their phone and receive automated appointment reminders; a dedicated patient portal for records access is on the product roadmap.

Question 26

Are electronic signatures and digital consent forms supported?

Accepted Answer

Yes. CurerTech supports electronic signatures on progress notes, treatment plans, consent forms, and audio-recording consents for AI documentation. Signatures are cryptographically secured, timestamped to the second, and audit-logged — every view, edit, and signature is permanently recorded for compliance and legal defensibility.

Question 27

Where is patient data stored and how is it backed up?

Accepted Answer

Patient data is stored on AWS in US regions by default, with multi-region redundancy, automatic failover, and encryption at rest and in transit (TLS 1.2+). Daily automated backups are retained for point-in-time recovery, and organizations with strict data-residency requirements can request region-locked deployments to specific AWS regions.

Question 28

How often is CurerTech updated?

Accepted Answer

CurerTech ships updates continuously through the cloud — security patches are deployed within hours of release, and feature updates roll out on a two-week cadence without requiring clinic downtime or manual upgrades. The Windows and macOS desktop apps receive automatic background updates so staff always run the current version.

Question 29

How do I request a demo?

Accepted Answer

Visit curertech.com/contactus to schedule a live demo with our team. Demos typically cover your clinical workflows, dispensing devices, billing, state-specific compliance, and data-migration planning relevant to your program.

We’re here to help you on your journey.

Want to learn more about CurerTech

What is CurerTech?

Who is CurerTech for?

Frequently asked questions

What is CurerTech?

Who is CurerTech for?

Which MAT medications does CurerTech support?

How does phased take-home scheduling work in CurerTech?

Does CurerTech integrate with automated dispensing devices?

How does CurerTech handle missed doses and patient absences?

Is CurerTech HIPAA and 42 CFR Part 2 compliant?

Does CurerTech support state reporting (SAMHSA, PDMP, TEDS)?

Does CurerTech support e-prescribing of controlled substances (EPCS)?

Does CurerTech use AI for clinical documentation?

Which clinical assessments and note templates are built in?

How does group counseling documentation work?

Does CurerTech auto-suggest billing codes?

Can I migrate data from my existing EHR to CurerTech?

Does CurerTech include telehealth?

How does CurerTech handle billing and revenue-cycle management?

Is CurerTech cloud-hosted, on-premise, or available offline?

How does CurerTech secure access?

What reports and analytics come with CurerTech?

How much does CurerTech cost?

How long does implementation take?

What training and customer support are included?

Does CurerTech support multi-clinic and multi-location organizations?

Does CurerTech integrate with labs and drug-screening vendors?

Does CurerTech offer patient check-in kiosks and a patient-facing app?

Are electronic signatures and digital consent forms supported?

Where is patient data stored and how is it backed up?

How often is CurerTech updated?

How do I request a demo?

Customer support

We’re here to help you on your journey.

Want to learn more about CurerTech

What is CurerTech?

Who is CurerTech for?

Frequently asked questions

What is CurerTech?

Who is CurerTech for?

Which MAT medications does CurerTech support?

How does phased take-home scheduling work in CurerTech?

Does CurerTech integrate with automated dispensing devices?

How does CurerTech handle missed doses and patient absences?

Is CurerTech HIPAA and 42 CFR Part 2 compliant?

Does CurerTech support state reporting (SAMHSA, PDMP, TEDS)?

Does CurerTech support e-prescribing of controlled substances (EPCS)?

Does CurerTech use AI for clinical documentation?

Which clinical assessments and note templates are built in?

How does group counseling documentation work?

Does CurerTech auto-suggest billing codes?

Can I migrate data from my existing EHR to CurerTech?

Does CurerTech include telehealth?

How does CurerTech handle billing and revenue-cycle management?

Is CurerTech cloud-hosted, on-premise, or available offline?

How does CurerTech secure access?

What reports and analytics come with CurerTech?

How much does CurerTech cost?

How long does implementation take?

What training and customer support are included?

Does CurerTech support multi-clinic and multi-location organizations?

Does CurerTech integrate with labs and drug-screening vendors?

Does CurerTech offer patient check-in kiosks and a patient-facing app?

Are electronic signatures and digital consent forms supported?

Where is patient data stored and how is it backed up?

How often is CurerTech updated?

How do I request a demo?

Customer support